Symptoms
- Republic Wireless app shows "Checking Info"
- Unable to activate
Environment
- Moto G5 Plus
- Activation issue
Resolution
- Check the WiFi settings to make sure you are connected to a network
- Open the Play Store app on your phone and sign in to your Google account
- Update the Republic Wireless application
Cause
The phone needs to be connected to a WiFi network and the Republic Wireless application needs to be updated before you can complete the activation.
Article Created From
- 1203914