Moto G4 Ghost Touch

Symptoms

  • Moto G4 touch screen is freezing, lagging, unresponsive, or acting as if it has a mind of its own

Environment

  • Moto G4 

Resolution

  1. Turn on Adaptive Brightness
  2. Remove case and screen protector
  3. Perform Factory Reset, and test phone without any third party apps added

Additional Notes

If the issue persists after a factory reset without third party apps, please open a help ticket and include which troubleshooting steps you completed.


Article Created From

  • 1193692

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