Symptoms
- Moto G4 touch screen is freezing, lagging, unresponsive, or acting as if it has a mind of its own
Environment
- Moto G4
Resolution
- Remove case and screen protector
- Perform Factory Reset, and test phone without any third party apps added
Additional Notes
If the issue persists after a factory reset without third party apps, please open a help ticket and include which troubleshooting steps you completed.
Article Created From
- 1193692