Messages Don't Sync After Installing Republic Anywhere Desktop Application

Symptoms

  • Messaging history doesn't sync to PC after installing Republic Anywhere desktop app

Environment

  • Republic Anywhere desktop application

Resolution

  1. Open the Republic Anywhere desktop application 
  2. Select Reset local content from the Help menu in the Republic Anywhere window
  3. Select Reset again in the pop up window that appears to confirm (this will log you out of the program while refreshing the recent message history)
  4. Re-open Republic Anywhere and sign in once again

Additional Notes

Please note that only 30 days of messaging history will sync from your phone to the desktop app when you install Anywhere. If you have recently reactivated your phone, your old messaging history will not be available to sync to Anywhere on your computer. 


Article Created From

  • 1198996

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