Not Getting Cell Signal to My Recently Activated Huawei Ascend 5W

Symptoms

  • No cellular signal being received by the phone 
  • Cellular triangle is empty at addresses with coverage
  • Can't call, text, or use data on the cellular network
  • Possible error: "No cellular network available. Connect to WiFi to make calls."

Environment

  • Cellular network
  • Huawei Ascend 5W

Resolution

Open a Help Ticket with Republic Help

Additional Notes

There are many potential causes for this occurring, and we ask that you open a Help Ticket to get this resolved. When opening a Help Ticket, please provide 2-3 exact addresses where you're experiencing this issue with cellular coverage. 


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