Not Getting Cell Signal to My Recently Activated Huawei Ascend 5W

 No longer supported

This phone is no longer supported for activation with Republic. Please see Republic Wireless Phones for information on currently supported phones.

Symptoms

  • No cellular signal being received by the phone 
  • Cellular triangle is empty at addresses with coverage
  • Can't call, text, or use data on the cellular network
  • Possible error: "No cellular network available. Connect to WiFi to make calls."

Environment

  • Cellular network
  • Huawei Ascend 5W

Resolution

Open a Help Ticket with Republic Help

Additional Notes

There are many potential causes for this occurring, and we ask that you open a Help Ticket to get this resolved. When opening a Help Ticket, please provide 2-3 exact addresses where you're experiencing this issue with cellular coverage. 


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