Objective
- To capture your phone's screen as an image file
Environment
- All Republic Wireless phones except the Motorola DEFY XT
Procedure
Alcatel A30:
- Hold and swipe three fingers downward on the screen of your phone
Huawei / Motorola / Nexus / Google phones:
- Press and hold down both the POWER and VOLUME DOWN buttons simultaneously for 3 seconds
Samsung Galaxy phones:
- Press and hold the HOME and the POWER buttons simultaneously for 3 seconds
- For Samsung Galaxy S8, Samsung Galaxy S9, and Samsung Galaxy Note 9, hold down the POWER and VOLUME DOWN buttons
Additional Notes
To view the screenshot image you've taken through notifications:
- Swipe down from the top of your screen to view your notifications
- Tap the "Screenshot captured" notification
To view the screenshot in your photo albums:
- Navigate to your Photos or Gallery app
- Tap Albums
- Tap Screenshots
- Tap the most recent screenshot
To attach to a Help ticket, go to How to Attach a Photo or Screenshot to a Help Ticket.
To share in our Member Community, see: How to Share a Photo or Screenshot in Our Member Community.