Objective
- To capture your phone's screen as an image file
Environment
- All Republic Wireless phones except the Motorola DEFY XT
Procedure
Alcatel A30:
- Hold and swipe three fingers downward on the screen of your phone
Huawei / Motorola / Nexus / Google phones:
- Press and hold down both the POWER and VOLUME DOWN buttons simultaneously for 3 seconds
Samsung Galaxy phones:
- Press and hold the HOME and the POWER buttons simultaneously for 3 seconds
- For Samsung Galaxy S8, hold down the POWER and VOLUME DOWN buttons
Additional Notes
To view the screenshot image you've taken through notifications:
- Swipe down from the top of your screen to view your notifications
- Tap the "Screenshot captured" notification
To view the screenshot in your photo albums:
- Navigate to your Photos or Gallery app
- Tap Albums
- Tap Screenshots
- Tap the most recent screenshot
To attach to a Help ticket, go to How to Attach a Photo or Screenshot to a Help Ticket.