How to Reset Cellular Settings on Motorola, Nexus, and Google Phones with CDMA SIM Card

Objective

  • Reset cellular settings on phone

Environment

Procedure

  1. Connect your phone to WiFi
  2. Dial * # * # 72786 # * # *
  3. Tap OK 
    • Note: While the screen displays "Reset Device," this step will not perform a factory reset or clear phone data, only a reset of the cellular configuration
    • Note: For Moto G7, Moto G7 Play, or G7 Power, please stop here - updating the data profile is not needed/available for these phones 
  4. Update your data profile