Symptoms
- Error "SIM is invalid" or "Sorry, but this device and SIM pair are not eligible for activation."
- Cannot Activate Phone
Environment
- Repaired / Replacement by manufacturer
- Republic Wireless 3.0 phone
- CDMA SIM card
Resolution
- Request new GSM SIM card from Republic Wireless
- Confirm shipping address
- Activate with GSM SIM card
- Activate with CDMA SIM card
Cause
Phones not coming directly from Republic must be activated with a GSM SIM card before attempting activation with a CDMA SIM card
Article Created From
- 1196169