"Unsupported Device" Error when Activating Moto G5 Plus

Symptoms

  •  "Unsupported device" error 

Environment

  • Moto G5 Plus
  • Model: XT1687
  • Build: NPNS25.137-33-5

Resolution

Cause

Build: NPNS25.137-33-5 was unsupported by Republic Wireless for a short period of time.


Article Created From

  • 1196359

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