"Dialed Number Not Allowed" When Calling Conference Calls

Symptoms

  • "Dialed number not allowed" heard when calling conference calls

Environment

  • Conference calling
  • Any Republic phone
  • WiFi and cellular calls

Resolution

Be sure that you're not inputting pauses or waits in a conference call contact or when manually dialing a conference call.  This would be 3 commas ",,," that would automatically move the call to the desired conference bridge after dialing the main number.

  • For example this would not complete
    • 111-222-3333,,,444555666#
  • You would need to dial 111-222-3333 and then input the correct conference bridge when prompted 

Cause

Republic Wireless doesn't support dialing numbers longer than 10 digits at this time


Article Created From

  • 1197743

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