Able to Send but Not Receive Texts on Moto G4

Symptoms

  • Not receiving all text messages 

Environment

  • Moto G4

Resolution

  1. For Moto G4: Reinstall Updates for the Republic Wireless Application
  2. After following steps in article linked above, have someone send you a few texts to see if the problem is resolved 
  3. If problem persists, open a help ticket and let us know which steps you have already tried

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)