To open a new Help ticket, follow the instructions below.
- Click the following link: Open a Ticket.
- If prompted, sign in to your Republic Wireless account.
- Fill in the form with the requested information. Required sections are indicated with a red asterisk (*).
Note: Although not all sections are required, the more information you provide, the better we will be able to assist you.
- If necessary, click the Add file button to attach a file.
- Click Submit. Your Help ticket will be sent to our Help team and someone will reply as soon as possible.
Phones or accounts that are not working are prioritized over general questions or account issues.
Please open only one ticket at a time for an issue you're experiencing with your phone or service. If we have to merge your multiple tickets, you'll automatically drop to the back of the line.