To open a new Help ticket, follow the instructions below.
- Click the following link: Create a Ticket.
- If prompted, sign in to your Republic Wireless account.
- The Help Ticket Tool will guide you through the process of creating a ticket for your issue.
Phones or accounts that are not working are prioritized over general questions or account issues.
Please open only one ticket at a time for an issue you're experiencing with your phone or service. If we have to merge your multiple tickets, you'll automatically drop to the back of the line.
- If you cannot log in, please email firstname.lastname@example.org from the email associated with your Republic Wireless account. Non-associated emails will take time to validate so, for that reason, may not be ideal.