How to Update Your Payment Information

Objective

• Update your payment/credit card information and/or billing address.

Environment

• Online Account Portal
• Republic Wireless app

Procedure

From your Online Account Portal

1. Log in into your online account
2. Click MY ACCOUNT
3. Click the  Account Settings icon in the gray bar on the left-hand side of the screen
4. Click Payment
5. Click the  Pencil icon next to the Payment section
6. Enter your new payment information
7. Click  above your address (if the update button is gray not green please ensure all info has been entered)

Update Payment Information in the Republic Wireless App

1. Tap  Republic from the app drawer
2. Tap the  Settings icon
3. Tap Manage account
4. If prompted, tap Log in
5. Tap the  Account Settings icon
6. Tap the  Pencil icon next to the Payment section
7. Scroll past the address information to enter the card information section
8. Enter your new payment information
9. Scroll back up to Update Payment
10. Tap above your address (if the update button is gray not green please ensure all info has been entered)

Additional Notes

• Only account owners can update the payment information on an account
• When entering your credit card information, be sure to re-type everything (name, address, payment information). Do not use the auto-fill feature. 
• If updating your billing address, you'll need to re-enter your credit card information as well
• You can only have one form of payment for all service lines on the account. If you would like to have a separate payment, you will need a separate account for your service line.