How to Update Your Payment Information

Objective

  • Update your payment/credit card information and/or billing address.

Environment

Procedure

  1. Log in into your online account
  2. Click mceclip0.pngAccount Settings
  3. Click Payment Method
  4. Click Edit
  5. Enter your new payment information
  6. Click Save

Additional Notes

  • Only account owners can update the payment information on an account
  • When entering your credit card information, be sure to re-type everything (name, address, payment information). Do not use the auto-fill feature. 
  • If updating your billing address, you'll need to re-enter your credit card information as well
  • You can only have one form of payment for all service lines on the account. If you would like to have a separate payment, you will need a separate account for your service line.