SMS (Text Messaging)

Overview:

This document provides information regarding how to set your default messaging app and how to send and receive SMS (text messages).

Note: 

Please note that the icons you see on your phone may vary slightly from the ones in the following instructions.

Types of SMS

There are four types of SMS (text messaging):

  1. Standard SMS - This is a regular text message
  2. Email to SMS - This is a message that can be sent from an email address, but to your phone as a standard text message. 
    • If your phone is running the Republic Wireless app version 2.06.1985 or above, you can enable Email to SMS using the instructions Enable Email to SMS
  3. Short Codes - This is a text message sent or received from a 4-6 digit number. Visit our Short Codes‌ document for more info.
  4. TollFree (TF) to SMS - This is a text message sent from a toll-free number. 
    • Some companies use TollFree (TF) to SMS to send messages without short codes for customer service functions and alert systems.
    • There's no need to enable TollFree (TF) to SMS, it's already enabled in our app and follows the normal flow between WiFi and cellular networks.
    • Emojis are enabled, standard character limits still apply.

Install and Set the Default Messaging App

Republic 3.0 Phones Republic 1.0 and 2.0 Phones
  • Moto E (1st and 2nd Gen.)
  • Moto G (1st and 3rd Gen.)
  • Moto X (1st and 2nd Gen.)
1.png 2.png

Republic 3.0 Phones: The following info refers to Republic Wireless 3.0 Phones only.

For all 3.0 phones, you'll need to ensure that Android Messages (recommended) or Republic Anywhere is installed and set as the default messaging application. While other messaging applications may work, we can't guarantee that they'll work and we'll only provide support for messaging using Android Messages or Republic Anywhere.

Install Android Messages from the Play Store

Your phone may come with Android Messages pre-installed. If not, install it from the play store by following the instructions below.

  1. Open the 11.png Play Store from your app drawer
  2. Enter Android Messages in the search bar
  3. Tap 9.png Android Messages
  4. Tap Install

Once Android Messages has been installed, make sure that it's set as your default messaging app by following these steps:

  1. Tap 9.png Android Messages from the app drawer
  2. Tap Next
  3. Tap Yes

Republic 1.0 and 2.0 Phones:

The following info refers to the Moto E (1st and 2nd Gen.), Moto G (1st and 3rd Gen.), and Moto X (1st and 2nd Gen.) phones only. 

Only 8.png Messaging, 9.png Android Messages, or Anywhere.png Anywhere, can be set as your default messaging app.

Install Android Messages from the Play Store

Your phone may come with Android Messages pre-installed. If not, install it from the play store by following the instructions below.

  1. Open the 11.png Play Store from your app drawer
  2. Enter Android Messages in the search bar
  3. Tap 9.pngMessages
  4. Tap Install

Once Android Messages has been installed, make sure that it's set as your default messaging app by following these steps:

  1. Tap 9.png Messages from the app drawer
  2. Tap Next
  3. Tap Yes

Send a Text Message Using Android Messages

A note for Republic Wireless 3.0 Phones

Android Messages or Republic Anywhere needs to be set as the default messaging app for Republic 3.0 phones in order for SMS and MMS to work properly on these phones. The Motorola 17.png, Samsung 18.png , and Huawei 19.png Messaging apps won't work properly on 3.0 phones. Go here for instructions on how to set Republic Anywhere as your default messaging app. 

 

  1. Tap 9.png Messages from the app drawer
  2. Tap an existing conversation or tap the start_chat.pngStart chat icon

    • Note:

      •  Once you tap the Start chat icon, you can choose a contact from the Top Contacts section or from all of your contacts, or enter a new name, phone number, or email.

      • Phone numbers must be 10 digits (area code + phone number)

  3. Tap the Text Message field and enter your message
  4. Tap the send_icon.png Send icon to send your message


Send a Text Message Using Messaging

Republic 1.0 and 2.0 Phones:

The following info refers to the Moto E (1st and 2nd Gen.), Moto G (1st and 3rd Gen.), and Moto X (1st and 2nd Gen.) phones only. The Messaging app won't work on any of our other phones.

Detail Images

  Follow the below step-by-step tutorial
table2img1.png

1.

Tap 28.png Apps.
table2img2.png

2.

Tap 30.png Messaging.

table2img3.png

3.

Tap an existing conversation or tap the 31a.png New Message icon.

  • If you tap the New Message icon, you can search for an existing contact name or phone number in the To field or enter a new phone number. 
    Note: Phone numbers must be 10 digits (area code + phone number).
    mini3.png
table2img5.png

4.

Tap the Type message field and enter your message.

  • To add an emoji to a message, tap the 33a.png Emoji icon on the bottom right of your current keyboard.
    Note: You'll need to be on the Republic Wireless app version 1.8.5 or higher, Republic to Republic devices will need to both be on 1.8.5 or higher. Emojis are not available for the DEFY XT.
    mini4.png table2img7.png
table2img8.png 5. Tap the 37.png Send icon.

Troubleshooting

For help with text messaging issues, please see Troubleshooting Texting Issues.

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