Touchless Control

For Moto X (1st and 2nd Gen.) users

Touchless Control For Moto X (1st Gen.) on KitKat 4.4.4

Touchless Control allows you to control your phone hands-free by speaking commands. Train your phone to recognize your voice so you can execute voice searches and unique device commands using the launch command.

  • Touchless Control is compatible with Google Voice Search.
  • After training your phone to recognize the launch command, “OK Google (Now),” it will work at any time regardless of the application running - just say "OK Google (Now)" followed by a command or search.
  • Touchless Control will work with most Bluetooth and wired headsets. Simply touch the Talk (Multifunction) button for the accessory and speak your command (you do not need to say the "OK Google (Now)" launch phrase when using Bluetooth or a wired headset).
  • Touchless Control allows you to be as far away as 10-15 feet from your phone in quiet environments or 1-2 feet in loud environments. (A good rule of thumb is if a person couldn't be reasonably expected to hear you, there's a good chance your phone won't either.)
  • Commands and searches are not saved by the Touchless Control application or on the phone.

  

Train Touchless Control

Keep In Mind:

  • Be sure to move to a quiet room. If your location is not quiet enough, your device will notify you. You will only be able to proceed with recording when the phone indicates it has found a quiet location.
  • A case or a screen protector can affect the performance of Touchless Control if it covers one of the three microphones on your phone. For best performance, ensure that the microphones are not covered.

Detail Images

(click to enlarge)

 

    Follow the below step-by-step tutorial
Settings_Touchless_Control.png

1.

On your phone, go to Apps > Settings.

 

Under Device, tap Touchless Control.

Touchless_Control_Menu.png

2.

Tap the checkbox labeled Touchless Control to enable.

Touchless_Control_Train_Launch_Phrase.png

3.

When prompted, say "OK Google Now".

  • Hold the phone away from your face and speak normally.
  • Say "OK Google Now" the same way each time.
Touchless_Control_Menu_Train_Launch_Phrase.png

4.

To retrain the launch phrase, tap Train launch phrase to re-record.


 

Touchless Control Settings

Touchless_Control_Menu2.png
  • Speak PIN to unlock
    Allows saying your PIN to unlock your phone when using voice commands. Check the box to enable. (This feature is not compatible with password or pattern locks.)

  • Commands while locked
    Choose which commands will work while phone is locked:
    • Google commands: Set reminders and more.
    • Calls: Place calls and check voicemail.
    • Notification details: Read notification details aloud.

  • Launch phrase sound
    Play a sound when your phone detects that you've said the launch phrase. Check the box to enable.

  • Auto speakerphone
    Check to enable speakerphone when a call is placed.

  • Confirm before calling
    Choose if your phone will confirm before dialing:
    • Always place call without confirming
    • Confirm based on calling history
    • Always ask before placing a cal 


 

Voice Commands

Once you've trained Touchless Control to recognize the launch command, you'll be able to use several different voice commands.

To use voice commands, say the launch phrase followed by the command, without pausing. For example: "OK Google (Now), find my phone."

Say "OK Google (Now), Help Me" for a full list of voice commands and examples. Check out our blog “Ok Google...how do you work?”  for some more fun voice command examples.

  

Troubleshooting

  • Touchless Control isn’t responding after saying the launch phrase “OK Google (Now)”
    There are a number of potential reasons why the phone doesn’t respond to “OK Google (Now)”:
    • Ensure you are running the most up to date version: Go to Apps > Settings > Touchless Control and check the version installed.
    • Sound quality: There may be too much background noise, the microphone may be covered, or you might be saying “OK Google Now” significantly differently than how you trained the phone. Saying “OK Google Now” louder will sometimes help.

If you still have problems after adjusting your phone or going to a more quiet environment, consider retraining your phone by going to Apps > Settings > Touchless Control > Train launch phrase.

  

  • Someone else is able to trigger your phone
    While you train your phone to respond to your voice, this doesn't completely prevent others with a similar pitch and cadence to trigger your phone. By training your phone, it can help to prevent most other people from triggering your phone.
  • Multiple matches for a contact
    To call someone after multiple matches either tap on the contact or say "Call" after Touchless Control has read off the contact. If a contact has more than one number, you can say which number to call. For example, “Call Joe Black Mobile” or “Call Suzi Smith Work.”
  • Touchless Control won't call anyone from your contacts
    If you've recently imported a lot of new contacts, it may take a short time before Touchless Control is made aware of your contacts.
  • Touchless Control is having a hard time recognizing a name
    Touchless Control matches names using the language set on your phone. If the name you are trying to find is too far out of the mainstream for that language, try spelling it phonetically in your contacts.

  

  • Touchless Control won't navigate to your home address or addresses for other contacts
    Touchless Control relies on Google in order to execute navigation commands. In order to navigate to an address in your phone book, Google Voice Search requires you to sign up for their search field trial in order to use this functionality.
  • An answer is not always spoken back
    Touchless Control does not speak back when an answer card is not available or when the volume settings on your phone are set too low.

  

  • Can't play media
    To play music or videos, Touchless Control relies on Google Voice Search. Google Voice Search determines what content gets played when you make a request and tries to determine the best source and player for that content.
  • Can't get the “What’s up?” command to work properly
    Alternatively, you can try saying “Read Notifications”. Depending on your particular voice, the system sometimes has a problem picking up a very short phrase like “What’s up?” consistently. (Note: At this time you cannot respond with your voice to notifications read by “What’s up?”.)

Moto Voice For Moto X (1st and 2nd Gen.) on Lollipop 5.1

Moto Voice allows you to control your phone hands-free by speaking commands. Train your phone to recognize your voice so you can execute voice searches and unique device commands using the launch command.

  • Moto Voice is compatible with Google Voice Search.
  • Use the Moto app to set your own custom launch phrase, like "OK John's Phone" or "Listen Up Moto".
  • You can use voice commands to control apps like Facebook and YouTube, in addition to Google commands.
  • After training your phone to recognize your launch phrase, Moto Voice will work at any time regardless of the application running - just say your launch phrase followed by a command or search.
  • Moto Voice will work with most Bluetooth and wired headsets. Simply touch the Talk (Multifunction) button for the accessory and speak your command (you do not need to say your launch phrase when using Bluetooth or a wired headset).
  • Moto Voice allows you to be as far away as 10-15 feet from your phone in quiet environments or 1-2 feet in loud environments. (A good rule of thumb is if a person couldn't be reasonably expected to hear you, there's a good chance your phone won't either.)
  • Commands and searches are not saved by the Moto Voice application or on the phone.

  

Train Moto Voice

Keep in mind:

  • Be sure to move to a quiet room. If your location is not quiet enough, your device will notify you. You will only be able to proceed with recording when the phone indicates it has found a quiet location.
  • A case or a screen protector can affect the performance of Moto Voice if it covers one of the three microphones on your phone. For best performance ensure that the microphones are not covered.

To Train Moto Voice for the First Time

Detail Images
(click to enlarge)
    Follow the below step-by-step tutorial
Moto_App_Icon.png 1. Go to Apps, and tap Moto.
Screenshot_2014-12-08-11-53-23.png 2. Tap the microphone.
How_It_Works.png 3. Tap Setup voice to get started.

Voice_Example_1.pngVoice_Example_2.png

4. Tap Play example, then tap Next.
Find_A_Quiet_Place.png 5.

Tap Next.

Ready_to_Record.png

6.

When you're ready to record your launch phrase, tap Record.
Record_Launch_Phrase.png 7.

When prompted, say your custom launch phrase.

  • Hold the phone away from your face and speak normally.
  • Say your launch phrase the same way each time.

I_think_that_phrase_is_good.pngRerecord_phrase.png

8. Tap Continue if your recording is accepted. Then tap Record to confirm your phrase a second and third time.
Type_Launch_Phrase.png 9. Type your phrase for future reminders, then tap Save.
Confirmation_Screen.png 10. You're all set! Tap Go to Moto to finish.

To Retrain Moto Voice

Detail Images
(click to enlarge)
    Follow the below step-by-step tutorial
Moto_App_Icon.png 1. Go to Apps, and tap Moto.
Voice_Welcome_Screen.png 2. Tap the Settings icon in the top right corner of the screen.
Moto_menu.png 3. Tap Voice.
Voice_Settings.png 4. Tap Manage launch phrase.
Voice_Manage_Launch_Phrase.jpg 5.

Tap Change or improve launch phrase to rerecord.

(To add or edit a reminder of your launch phrase that shows throughout Moto, tap Edit reminder.)


 

Moto Voice settings

To access Moto Voice settings, go to Apps > Moto > Voice > Settings.

Voice_Settings__1_.png
  • Launch phrase
    Check to enable or uncheck to disable.

  • Manage launch phrase
    Tap to rerecord your launch phrase and/or edit your launch phrase reminder.

  • Speak PIN to unlock
    Allows saying your PIN to unlock your phone when using voice commands. Check the box to enable. (This feature is not compatible with password or pattern locks.)

  • Commands while locked
    Choose which commands will work while phone is locked:
    • Google commands: Set reminders and more.
    • Calls: Place calls and check voicemail.
    • Notification details: Read notification details aloud.

Voice commands

Once you've trained Moto Voice to recognize the launch command, you'll be able to use several different voice commands.

  • To use voice commands, say your launch phrase followed by the command, without pausing. For example: "OK Moto, find my phone."
  • To choose the confirmations and prompts you want to hear, go to Apps > Moto > Menu > Settings > Voice.

Say "[your custom launch phrase], Help Me" for a full list of voice commands and examples. Check out our blog “Ok Google...how do you work?” for some more fun voice command examples.

Troubleshooting

  • Moto Voice isn’t responding after saying the launch phrase
    There are a number of potential reasons why the phone doesn’t respond to your custom launch phrase:
    • Ensure you are running the most up to date version: Go to Apps > Moto > Settings > Touchless Control and check the version installed.
    • Sound quality: There may be too much background noise, the microphone may be covered, or you might be saying your custom launch phrase significantly different than how you trained the phone. Saying your custom launch phrase louder will sometimes help.

If you still have problems after adjusting your phone or going to a more quiet environment, consider retraining your phone by going to Apps > Moto > Settings > Voice > Manage launch phrase > Change or improve launch phrase.

  

  • Forgot custom launch phrase
    If you've forgotten your custom launch phrase, you'll need to retrain your phone by going to Apps > Moto > Settings > Voice > Manage launch phrase > Change or improve launch phrase. To avoid this in the future you can add a reminder that shows throughout Moto by going to Apps > Moto > Settings > Voice > Manage launch phrase > Edit reminder.

  

  • Someone else is able to trigger your phone
    While you train your phone to respond to your voice, this doesn't completely prevent others with a similar pitch and cadence to trigger your phone. By training your phone, it can help to prevent most other people from triggering your phone. 
  • Multiple matches for a contact
    To call someone after multiple matches, either tap on the contact or say "Call" after Moto Voice has read off the contact. If a contact has more than one number, you can say which number to call. For example, “Call Joe Black Mobile” or “Call Suzi Smith Work.”
  • Moto Voice won't call anyone from your contacts
    If you've recently imported a lot of new contacts, it may take a short time before Moto Voice is made aware of your contacts.
  • Moto Voice is having a hard time recognizing a name
    Moto Voice matches names using the language set on your phone. If the name you are trying to find is too far out of the mainstream for that language, try spelling it phonetically in your contacts.
  • Moto Voice won't navigate to your home address or addresses for other contacts
    Moto Voice relies on Google in order to execute navigation commands. In order to navigate to address in your phone book, Google Voice Search requires you to sign up for their search field trial in order to use this functionality.
  • An answer is not always spoken back
    Moto Voice does not speak back when an answer card is not available or when the volume settings on your phone are set too low.
  • Some commands result in a search query
    Both Moto Voice and Google Voice Search work by associating what you say to a specific command like the weather, time, calling, etc..  If there isn't a command or special response for your query, Google Voice Search will return a web search result.

  

  • Can't play media
    To play music or videos, Moto Voice relies on Google Voice Search. Google Voice Search determines what content gets played when you make a request and tries to determine the best source and player for that content.
  • Can't get the “What’s up?” command to work properly
    Alternatively, you can try saying “Read Notifications”. Depending on your particular voice, the system sometimes has a problem picking up a very short phrase like “What’s up?” consistently. (Note: At this time you cannot respond with your voice to notifications read by “What’s up?”.)

Moto Actions For Moto X (2nd Gen.)

Moto Actions allows you to silence calls or snooze alarms with a wave of your hand. You can also check the time and see your latest notifications with Moto Display just by reaching toward your phone with your hand or launch the camera with two flicks of your wrist.

To enable Moto Actions:

Detail Images
(click to enlarge)
    Follow the below step-by-step tutorial
Moto_App_Icon.png 1. Go to Apps, and tap Moto.
Voice_Welcome_Screen.png 2. Tap Settings in the top right corner of the screen.
Moto_menu.png 3.

Tap Actions.

Moto_Actions.png

4.

Tap to select an action and see its settings:

  • Wave to silence
    Wave your hand over your phone to silence calls and snooze alarms.

  • Twist for Quick Capture
    Twist your wrist twice quickly to open the Camera app anytime.

  • Approach for Moto Display
    Reach for your device to activate Moto Display.

 

Some content provided by Motorola Support.

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