Motorola Assist (KitKat)

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This document is intended for Moto E (1st Gen.), Moto G (1st Gen.), and Moto X (1st Gen.) users

Motorola Assist sets up automated tasks for when you're doing certain actions, such as automatically replying to texts when you're driving, silencing your ringer during meetings, and more. Four modes are available: Driving, Meeting, Sleeping, and Home.

If your phone is currently running Lollipop, you can find the instructions for Motorola Assist here: Motorola Assist (Lollipop) 

Open Assist
Modes

Open Assist 

7.png To open Assist, go to Apps > Assist.

Modes 

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Driving

Stay focused on the road.

 Driving mode is now available for Moto G (1st Gen.) and Moto E (1st Gen.).
Please update the Motorola Assist app on your phone to access this feature. 

Motorola Assist uses several sensors on the phone to gather accelerometer and location data to determine if you’re driving. Location access needs to be enabled to use Driving mode correctly. 

To turn on Location Access:

  1.   Tap Apps.
  2.   Tap Settings.
  3.   Under Personal, tap Location.
  4.   Tap OFF to turn Location on. 

Note: It can take several minutes to figure out that you’re driving.

(If you’re on a bus, train, or bike, Assist may mistakenly think you’re driving.) 

Driving mode does the following:

  • Announces who is calling you
  • Reads received text messages to you
  • Resumes music playback
  • Answers calls hands-free
  • Prompts you for a text message quick reply for people who are calling or texting you (for example, “I’m driving and will get back to you soon. - sent by Motorola Assist”) 

Driving mode settings 

Talk to me feature

The talk to me feature announces who is calling you and reads text messages to you over speakerphone.


Note: Only people that are in your address book will be announced or have their texts read. To learn how to add contacts, go here.

To turn the Talk to me feature on:

  1. Open Assist.
  2. Tap Driving.
  3. Check the box next to Talk to me. 

Tip: You can also send a message to the person calling or texting you while you're driving by tapping Quick reply.

If you don't want a message sent, tap Do not reply. 

Play music feature

The play music feature will automatically start your music over Bluetooth or the headphone jack (resuming the last audio source that was playing on your phone). 

To turn the play music feature on:

  1. Open Assist.
  2. Tap Driving.
  3. Check the box next to Play music. 

Tip: Tap the > next to Play music to choose which music app to play from. 

Using Bluetooth with Driving mode

If your phone is paired to a Bluetooth device, Assist will yield incoming phone calls to the device. You should use the Bluetooth device’s built-in call announce feature (if available) to handle incoming calls.


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Meeting

Avoid interruptions.

 

Meeting mode looks at your calendar to figure out if you're in a meeting and silences your notifications and audio. Motorola Assist follows a complex set of rules to filter out things on your calendar that may not actually be a meeting (e.g. birthdays, reminders, etc). Motorola Assist considers the user to be in a meeting if the calendar event: 

  • is from a calendar visible on your phone.
  • is from a calendar that you're the owner of.
  • has been accepted.
  • is not deleted or cancelled.
  • is not all day (all day event box checked) or longer.
  • has one or more guest attendees. 

Meeting mode:

  • Silences notifications and audio while you're in a meeting.
  • Allows you to send an auto reply message letting people know you're in a meeting and you'll be in touch soon. 

Meeting mode settings 

Silence feature 

To turn the silence feature on:

  1. Open Assist.
  2. Tap Meeting.
  3. Tap the box next to Silence

To change the settings of the Silence feature
Settings can be found by tapping the > button next to Silence

  • Tap Silence all to turn off ringtone and vibrate.
  • Tap Allow vibrate only to allow your phone to vibrate while in a meeting.
  • Tap A Favorite calls to allow people you've starred in your contacts list to be able to reach you during a meeting.
  • Tapping Someone calls twice to allow anyone that calls you twice within five minutes to be able to reach you during a meeting. 

Auto reply feature

To turn the auto reply feature on:

  1. Open Assist.
  2. Tap Meeting.
  3. Check the box next to Auto reply to turn the feature on.

Tip: To view the text message that will be sent to your favorites while you're in a meeting, tap > next to Auto reply. The default meeting text message is: "In a meeting. I'll get back to you soon. -sent by Motorola Assist." Tap EDIT to change the message.


Using Bluetooth with Meeting mode 

Bluetooth headsets play through the media stream and phone streams. Bluetooth headsets may also have separate experiences for incoming calls or SMS. Accordingly, the Bluetooth headset may still play audio in a Meeting. You can manually adjust this feature by following the steps below:

Announced calls

  1. Tap Apps.
  2. Select Settings.
  3. Under Wireless & Networks, select Bluetooth.
  4. Select the Bluetooth device and open Settings.
  5. Uncheck Phone audio. 

Note: You will need to undo this setting after the meeting if you want the Bluetooth device to continue handling incoming calls and call audio. 

Media

  1. Tap Apps.
  2. Tap Settings.
  3. Under Device, tap Sound.
  4. Tap Volumes.
  5. Drag the Music, video, games & other media slider to zero (far left.) 

Note: All media, even on device media, will be silenced. You will need to undo this setting after the meeting. 


   

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Sleeping

Get a good night's rest - keep things quiet and dark.

 

Sleeping mode is set according to the hours you choose in Motorola Assist to silence notification and ringer audio. Certain callers can still get through if needed. 

Note: Changing the volume of your phone un-silences the phone when it is in Sleeping mode. If you manually silence your phone again, the phone will remain silent after Sleeping mode ends. 

Sleeping mode settings 

To turn on Sleeping mode:

  1. Open Assist.
  2. Tap Sleeping.
  3. Choose the time (from and to) you'd like your phone to sleep.
  4. Check the box next to Silence

To change the settings of the Silence feature (settings can be found by tapping > next to Silence):

  • Tapping A Favorite calls to allow people you've starred in your contacts list to be able to reach you while you're sleeping.
  • Tapping Someone calls twice to allow anyone that calls you twice within five minutes to be able to reach you while you're sleeping.

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Home

Relax at home.

 

In Home mode, the Talk to me feature announces who is calling you and reads text messages to you over speakerphone. 

Note: Only people that are in your address book will be announced or texts read. To learn how to add contacts, check out Manage Contacts (KitKat)

To turn on Home mode:

  1. Open Assist.
  2. Tap Home.
  3. Tap Set you home location at the bottom of the screen.
  4. Enter your home address and tap Set as Home

Once you've set your home location, check the box next to Talk to me to enable the feature.

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