SMS (Text Messaging) for Motorola DEFY XT

For DEFY XT Users

Note: MMS (picture/video text messaging) is not available for the DEFY XT.

Send A Text Message 

  1. Tap1.png Home.
  2. Tap the 2.png Messaging icon from the Home screen, or tap the 3.png All Apps icon and then the Messaging icon.
  3. Tap New Message.
  4. Enter a phone number or contact name in the To field. You must enter a 10 digit phone number (phone number including area code).
  5. Enter message text in the Type to compose field.
  6. When finished, tap Send

Troubleshooting Text Messaging 

If you just transferred your number to Republic Wireless, it can take up to 72 business hours for inbound text messaging to start working. 

Keep in mind: 

  • Correct number
    Please make sure you're texting the correct number and that you're using 10 digits. We don't support texting to 7- or 11-digit numbers.

  • Short codes
    Short codes are a 4-digit to 6-digit form of messaging used for promotions or other services. Some short codes are not compatible with Republic. For more info, check out our Short Codes doc.

  • MMS
    MMS is available on the Moto X and future phones, but it is not an available feature on the DEFY XT. 

Steps to try: 

Perform a hard reset 

To perform a hard reset of your phone: 

  1. Remove the battery and leave out for 2 minutes.
  2. Replace the battery and power the phone back on. 

Check Airplane Mode 

Make sure your phone isn’t in airplane mode. To check your airplane settings: 

  1. Tap Home.
  2. Tap Menu.
  3. Tap Settings.
  4. Tap Wireless & networks.
  5. Make sure the box for Airplane Mode is unchecked.

Confirm data settings 

  1. Tap Home.
  2. Tap Menu.
  3. Tap Settings.
  4. Tap Wireless & networks.
  5. Scroll down and tap Mobile networks.
  6. Make sure Data enabled and Data roaming are all checked green.
  7. Make sure Network Mode is set to CDMA/EvDo.
  8. Make sure System select is set to Automatic

Clear your phone's cache 

Note: This won’t erase anything from your phone. 

See Clearing the Cache for Motorola DEFY XT for instructions on how to clear your phone's cache. 

What to tell us when opening a texting ticket: 

Follow these steps to open a ticket with the Republic Help team: Getting Help from Republic

  • What is the specific issue you are having?
  • Which of your phones is having the issue?
  • What steps have you tried to fix it?
  • Does this issue happen rarely, sometimes, most of the time, or always?
  • What number are you using to send the message, and what phone number are you sending the message to?

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)