MMS (Picture/Video Messaging)

Overview: This document provides information regarding how to use MMS (Picture/Video Messaging).

Note:

  • If your phone is currently running on KitKat, you can find the instructions for MMS (Picture/Video Messaging) here: MMS (Picture/Video Messaging) (KitKat).
  • MMS can currently only be sent to or received from certain carriers. For more info, see Is MMS Available? MMS delivery speeds may vary based on the size and type of file being sent, the current data speeds available, and sometimes even the carrier being interacted with.


Install and Set the Default Messaging App

Republic 3.0 Phones Republic 1.0 and 2.0 Phones
  • Moto E (1st and 2nd Gen.)
  • Moto G (1st and 3rd Gen.)
  • Moto X (1st and 2nd Gen.)
ClickHereForMoreInstructions_Button.png ClickHereForMoreInstructions_Button.png

Republic 3.0 Phones: The following info refers to Republic Wireless 3.0 Phones only.

 

For all 3.0 phones, you'll need to ensure that Android Messages (recommended) or Republic Anywhere is installed and set as the default messaging application. While other messaging applications may work, we can't guarantee that they'll work and we'll only provide support for messaging using Android Messages or Republic Anywhere.

Install Android Messages from the Play Store

Your phone may come with Android Messages pre-installed. If not, install it from the play store by following the instructions below.

  1. Open the Play_Store_Icon.png Play Store from your app drawer
  2. Enter Android Messages in the search bar
  3. Tap Messenger_Icon.png Android Messages
  4. Tap Install

Once Android Messages has been installed, make sure that it's set as your default messaging app by following these steps:

  1. Tap Messenger_Icon.png Android Messages from the app drawer
  2. Tap Next
  3. Tap Yes

Republic 1.0 and 2.0 Phones: The following info refers to the Moto E (1st and 2nd Gen.), Moto G (1st and 3rd Gen.), and Moto X (1st and 2nd Gen.) phones only.

Only Messaging_Icon_Moto.png Messaging, Messenger_Icon.png Android Messages, or Anywhere.png Anywhere, can be set as your default messaging app.

Install Android Messages from the Play Store

Your phone may come with Android Messages pre-installed. If not, install it from the play store by following the instructions below.

  1. Open the Play_Store_Icon.png Play Store from your app drawer
  2. Enter Android Messages in the search bar
  3. Tap Messages
  4. Tap Install

Once Android Messages has been installed, make sure that it's set as your default messaging app by following these steps:

  1. Tap Messenger_Icon.png Messages from the app drawer
  2. Tap Next
  3. Tap Yes

Send an MMS Using Republic Anywhere

A note for Republic Wireless 3.0 Phones

Republic Anywhere or Android Messages needs to be set as the default messaging app for Republic 3.0 phones in order for SMS and MMS to work properly on these phones. The Motorola 17.png, Samsung 18.png , and Huawei 19.png Messaging apps won't work properly on 3.0 phones. Go here for instructions on how to set Republic Anywhere as your default messaging app. 

 

  1. Tap Messenger_Icon.png Messages from the app drawer
  2. Tap an existing conversation or tap the start_chat.png Start chat icon

    • Note:

      •  Once you tap the Start chat icon, you can choose a contact from the Top Contacts section or from all of your contacts, or enter a new name, phone number, or email.

      • Phone numbers must be 10 digits (area code + phone number)

  3. Tap the plus_icon.png Attach icon
  4. Choose the media you'd like to send
  5. If desired, add accompanying text
  6. Tap the mms_send.png Send icon to send your message

Send an MMS using Messaging

Republic 1.0 and 2.0 Phones: The following info refers to the Moto E (1st and 2nd Gen.), Moto G (1st and 3rd Gen.), and Moto X (1st and 2nd Gen.) phones only.

Detail Images

(click to enlarge)

  Follow the step-by-step tutorial
MMS1.png 1. Tap Apps_Icon.pngApps.
MMS2.png 2. Tap Messenger_Icon.png Messaging.
MMS3.png 3.

Tap an existing conversation or tap the New_Message_Icon.png New Message icon.

 

  • If you tap the New Message icon, you can search for an existing contact name or phone number in the To field or enter a new phone number.

    Note: Phone numbers must be 10 digits (area code + phone number).

     

    MMS_Mini1.png

MMS4.png 4. Tap the Attach_Secondary.png Attach icon.
MMS5.png 5.

Select the type of media you would like to send:

  • Pictures_Icon.png Pictures
    Choose a photo from your photo gallery.

  • Capture_picture_Icon.png Capture picture
    Take a new picture to send.

  • Videos_Icons.png Videos
    Choose a video from your gallery.

    Note: You can't send videos taken with your phone's camera using this option. You will receive an error message stating the file size is too large. To send videos taken with your phone's camera, use the Capture video option to record a new video.

     
  • Capture_Video_icon.png Capture video
    Take a new video to send.

  • Audio_Icon.png Audio
    Choose an audio file.

  • Record_Audio_Icon.png Record audio
    Record audio to send.

  • Slideshow_Icon.png Slideshow
    Create a slideshow of pictures.

  • Name_on_Card_Icon.png Name card
    Send the contact information for one of your saved contacts.
MMS6.png 6.

After you've selected what you'd like to attach, a preview of it will appear at the bottom of the message.

  • Tap VIEW to see a larger preview.
  • Tap REPLACE to change the attachment.
  • Tap REMOVE to remove the attachment.
MMS7.png 7.

If you'd like to sent text with your attachment, enter it in the Type message bar.

MMS8.png 8.

Tap the Send_MMS_Icon2.png Send MMS icon.


Troubleshooting

For help with MMS (picture/video messaging), please see Troubleshooting Texting Issues.

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