Motorola Assist (Lollipop)

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This document is intended for Moto E (2nd Gen.), Moto G (1st and 3rd Gen.) and Moto X (1st and 2nd Gen.) users

If your phone is currently running KitKat, you can find the instructions for Motorola Assist here: Motorola Assist (KitKat)

Motorola Assist sets up automated tasks for when you're doing certain actions, such as automatically replying to texts when you're driving, silencing your ringer during meetings, and more. Four modes are available: Driving, Meeting, Sleeping, and Home

Open Assist
Modes

Open Assist 

 

To open Assist,, follow the instructions below:

Detail Images

  Follow the below step-by-step tutorial
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1.

Tap Apps.

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2.

Tap the Moto Moto_Icon.png app.

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3.

After opening the Moto app, tap Assist Assist.png.

  

Note: If it's your first time opening up Moto Assist, you will be prompted to accept the Privacy Policy as well as the option to link your email address to receive updates about Moto Assist. 

 


 

Modes

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Driving

Stay focused on the road.

 Driving mode is only available for Moto G (1st Gen.) through the stand alone Moto Assist app pastedImage_3.png and Moto X (1st and 2nd Gen.) through the Moto app pastedImage_3.png . 

Motorola Assist uses several sensors on the phone to gather accelerometer and location data to determine if you’re driving. Location access needs to be enabled to use Driving mode correctly. 

To turn on Location Access:

  1.   Tap Apps.
  2.   Tap Settings.
  3.   Under Personal, tap Location.
  4.   Tap the slider to turn Location On

Note: It can take several minutes for Assist to figure out that you’re driving (if you’re on a bus, train, or bike, Assist may mistakenly think you’re driving).  

Driving mode does the following:

  • Announces who is calling you
  • Reads received text messages to you
  • Resumes music playback
  • Answers calls hands-free
  • Prompts you for a text message quick reply for people who are calling or texting you (for example, “I’m driving and will get back to you soon. - sent by Motorola Assist”) 

Driving mode settings 

Talk to me feature

The talk to me feature announces who is calling you and reads text messages to you over speakerphone.


Note: Only people that are in your address book will be announced or have their texts read. To learn how to add contacts, go here.

To turn the Talk to me feature on:

  1. Open Assist.
  2. Tap Driving.
  3. Check the box next to Talk to me. 

Tip: You can also send a message to the person calling or texting you while you're driving by tapping Quick reply.

If you don't want a message sent, tap Do not reply. 

Play music feature

The play music feature will allow music to be played over Bluetooth or the headphone jack while Driving is enabled.

To turn the play music feature on:

  1. Open Assist.
  2. Tap Driving.
  3. Check the box next to Play music. 

Tip: Tap the > next to Play music to choose which music app to play from. 

Using Bluetooth with Driving mode

If your phone is paired to a Bluetooth device, Assist will yield incoming phone calls to the device. You should use the Bluetooth device’s built-in call announce feature (if available) to handle incoming calls. 

To Improve driving detection by allowing Moto to look for Bluetooth devices:

  1. Open Assist.
  2. Tap Driving.
  3. Tap More Options
  4. Check the box next to "Improve driving detection by allowing Moto to look for Bluetooth devices".
    1. Note: This does not affect your Bluetooth Settings
    2. Note: Moto will add or remove Bluetooth devices to this list as it learns over time.

 

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Meeting

Keep you focused.

Meeting mode looks at your calendar to figure out if you're in a meeting and silences your notifications and audio. Motorola Assist follows a complex set of rules to filter out things on your calendar that may not actually be a meeting (e.g. birthdays, reminders, etc). Motorola Assist considers the user to be in a meeting if the calendar event: 

  • is from a calendar visible on your phone.
  • is from a calendar that you're the owner of.
  • has been accepted.
  • is not deleted or cancelled.
  • is not all day (all day event box checked) or longer.
  • has one or more guest attendees.

Meeting mode:

  • Silences notifications and audio while you're in a meeting.
  • Allows you to send an auto reply message letting people know you're in a meeting and you'll be in touch soon. 

Meeting mode settings 

Silence feature 

To turn the silence feature on:

  1. Open Assist.
  2. Tap Meeting.
  3. Check the box next to Use Downtime Settings

To change the settings of the Downtime feature:
Downtime Settings can be found within the Settings app, under Sound & notification > Interruptions 

  • Tap Days to select which days you would like to limit alerts.
  • Tap Start time to set a time for each day that you would like to start the "downtime".
  • Tap End time to set the time that "downtime" ends.
  • Tap Interruptions allowed to set the types of notifications that are allowed through during "downtime".
    • Choices are Priority only and None.
    • Priority interruptions can be set on the same Settings page, above "Downtime" settings. Choose from:
      • Events and reminders.
      • Calls (from Anyone, Starred contacts only or Contacts only).
      • Messages (from Anyone, Starred contacts only or Contacts only). 

Auto reply feature

To turn the auto reply feature on:

  1. Open Assist.
  2. Tap Meeting.
  3. Check the box next to Auto reply to turn the feature on. 

Tip: To view and edit the text message that will be sent to your favorites while you're in a meeting, tap > next to Auto reply. The default meeting text message is: "In a meeting. I'll get back to you soon. -sent from my Moto." 

To choose which calendars you would like Moto to associate with being in a meeting:

  1. Open Assist.
  2. Tap Meeting
  3. Tap More options...
  4. Select the calendars you would like associated with Meetings 

Using Bluetooth with Meeting mode 

Bluetooth headsets play through the media stream and phone streams. Bluetooth headsets may also have separate experiences for incoming calls or SMS. Accordingly, the Bluetooth headset may still play audio in a Meeting. You can manually adjust this feature by following the steps below: 

Announced calls

  1. Tap Apps.
  2. Select Settings.
  3. Under Wireless & Networks, select Bluetooth.
  4. Select the Bluetooth device and open Settings.
  5. Uncheck Phone audio. 

Note: You will need to undo this setting after the meeting if you want the Bluetooth device to continue handling incoming calls and call audio. 

Media

  1. Tap Apps.
  2. Select Settings.
  3. Under Device, select Sound & notification.
  4. Drag the Media slider to zero (far left). 

Note: All media, even on device media, will be silenced. You will need to undo this setting after the meeting.


 

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Sleeping

Get a good night's rest - keep things quiet and dark.

 Sleeping mode is set according to the hours you choose in Motorola Assist to silence notification and ringer audio. Certain callers can still get through if needed. 

Note: Changing the volume of your phone un-silences the phone when it is in Sleeping mode. If you manually silence your phone again, the phone will remain silent after Sleeping mode ends. 

Sleeping mode settings 

To turn on Sleeping mode:

  1. Open Assist.
  2. Tap Sleeping.
  3. Check the box next to Use Downtime Settings.
  4. Tap Sleep time to choose the time (from and to) you'd like your phone to sleep. 

To change the settings of the Downtime feature:
Downtime Settings can be found within the Settings app, under Sound & notification > Interruptions 

  • Tap Days to select which days you would like to limit alerts.
  • Tap Start time to set a time for each day that you would like to start the "downtime".
  • Tap End time to set the time that "downtime" ends.
  • Tapping Interruptions allowed to set the types of notifications that are allowed through during "downtime".
    • Choices are Priority only and None.
    • Priority interruptions can be set on the same Settings page, above "Downtime" settings. Choose from:
      • Events and reminders.
      • Calls (from Anyone, Starred contacts only or Contacts only).
      • Messages (from Anyone, Starred contacts only or Contacts only). 

To turn screen off while sleeping:

  1. Open Assist.
  2. Tap Sleeping.
  3. Check the box next to Keep my screen off

  

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Home

Relax at home.

 Home mode is only available for Moto X (2nd Gen.).

In Home mode, the Talk to me feature announces who is calling you and reads text messages to you over speakerphone. 

Note: Only people that are in your address book will be announced or texts read. To learn how to add contacts, check out Manage Contacts

To turn on Home mode:

  1. Open Assist.
  2. Tap Home.
  3. Tap ADD A LOCATION.
  4. Enter your home address (Location must be turned on for this step).
  5. Tap Done. 

Once you've set your home location, check the box next to Talk to me to enable the feature.

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