Rooting and User Modification

What is rooting/user modification? 

Rooting an Android phone allows the phone user to have administrator "root access" to the phone's operating system. Users of rooted phones can access system settings and operations, run privileged commands, and change app privileges (such as removing system or standard apps that would normally be non-removable), in addition to other changes to the device which would not be possible using the standard, phone manufacturer-provided Android operating system. 

For further overview: 

Why do people root or modify their phones?

Some users root or modify their phones in order to uninstall standard carrier or operating system apps they don't use. Others want more control over automating certain tasks or settings. Rooting or modifying your phone can also allow users to add or access certain settings or features that are restricted by your phone carrier. 

What's Republic's stance on rooting and user modification?

If your rooted or modified phone continues to work with Republic's service, you will be able to continue to use it (provided you are not abusing our service or otherwise violating our Terms of Service); however you will void your Manufacturer and Republic warranties on your phone and be unable to receive support for that phone. 

See our Terms of Service for more info: 

  • 5. Mobile Devices and Related Matters, Including Privacy.
  • 16. License; Intellectual Property. 

Why does rooting affect my warranties and support? 

  • We're unable to provide support troubleshooting and fixes for rooted or modified phones.
    We work to make sure our online resources are up-to-date and that our team is trained to offer help to you in a variety of channels for every documented problem you might encounter. Rooting your phone voids your Republic Wireless and Motorola warranties, so if you damage your phone or run into normally warranty-covered issues, you'd be unable to receive a warranty-covered replacement device.

  • Rooting can create security risks for Republic's members.
    Root access works around the phone's original security restrictions, which means software you add to your phone may have malware or otherwise compromise your device or any personal information on your phone.

  • Operating system updates are designed to work with the phone's original software.
    Installing an update through alternative sources means we can't guarantee that the update will work properly or be able to predict its effect on your Republic device.

  • Operating system updates will not be sent to rooted devices.
    If you root or modify your device, your phone will be flagged and will not receive operating system updates or notifications on your phone.

    According to Motorola:

The root-detect feature flags a device as rooted when it compares files on the device against a pre-determined whitelist for that SW release.  If the items on the phone do not match that on the whitelist we assume that it has been modified by a rooted user, since these files could not have been modified otherwise.  We look for items such as executables, libraries, kernel modules, also we also look at system properties and permissions that indicate system tampering/rooting.

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