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This document is intended for Moto E (1st Gen.), Moto G (1st Gen.) and Moto X (1st Gen.) users |
Types of SMS
Set Default Messaging App
Send A Text Message Using Messaging
Send A Text Message Using Hangouts
Send A Text Message Using Android Messages
Troubleshooting
Note:
- For instructions on how to send a picture/video message (MMS), go here: MMS (Picture/Video Messaging) (KitKat)
- If your phone is currently running on Lollipop, you can find the instructions for SMS (text messaging) here: SMS (Text Messaging)
Types of SMS
There are three types of SMS (text messaging):
- Standard SMS
- Email to SMS
- If your phone is running the Republic Wireless app version 2.06.1985 or above, you can enable Email to SMS using the instructions Enable Email to SMS
- TollFree (TF) to SMS
- Some companies use TollFree (TF) to SMS to send messages without short codes for customer service functions and alert systems.
- There's no need to enable TollFree (TF) to SMS, it's already enabled in our app and follows the normal flow between WiFi and cellular networks.
- Emojis are enabled, standard character limits still apply.
Set Default Messaging App
You can currently set only Messaging, Hangouts, or Android Messages as your default messaging app. Please see Republic Health and Wellness for more info.
In Settings
- Tap Apps.
- Select Settings.
- Under Wireless & networks, tap More.
- Tap Default SMS app.
- Select Hangouts or Messaging.
In Hangouts
- In the app's menu, tap Settings.
- Tap SMS.
- Under General, tap SMS disabled.
- Tap Yes when asked if you want to use Hangouts as your SMS app.
In Android Messages
- In the app's menu, tap Settings.
- Tap Default SMS app.
- Tap Yes when asked if you want to use Messages as your SMS app.
Send A Text Message Using Messaging
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Follow the below step-by-step tutorial | |
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1. |
Open Messaging. |
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2. |
Select an existing conversation
OR
Tap the New Message icon at the bottom left of the screen, then enter a contact name or phone number or a new phone number in the To field.
Note: Phone numbers must be 10 digits (area code + phone number). |
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3. |
Enter your message in the Type message bar. (For other message settings, tap the Menu icon at the top right of the screen.) |
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4. |
To add an emoji to a message, tap the Emoji keyboard icon on the bottom right of your current keyboard. If you're not adding an Emoji to your message, skip to step #6. |
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5. |
Boom, Emojis! Tap ABC to return to your original keyboard and send your message.
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6. | Tap the Send icon. |
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7. | After you send your message, you can save the number to your contacts by tapping the Menu icon, then tapping Add to People. (You can choose to create a new contact or add the number to an existing contact.) |
Send A Text Message Using Hangouts
Note: Hangouts must be set as the default messaging app to send SMS/text messages.
Detail Images |
Follow the below step-by-step tutorial | |
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1. |
Open Hangouts. |
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2. |
Select a contact from your Frequent Contacts OR Search for a contact's name, email address, phone number, or circle name.
(If your contact isn't available on Hangouts and has a phone number, you'll see an SMS icon with the contact's profile photo.) OR Search for a phone number. After you've finished entering the number, tap the number below Send SMS to. |
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3. | Enter your message in the Send SMS to bar. |
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4. | Tap the Send icon. |
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5. | After you send your message, you can save the number to your contacts by tapping the Menu icon, then tapping Add to contacts. |
Send A Text Message Using Android Messages
Note: Android Messages must be set as the default messaging app to send SMS.
Detail Images |
Follow the below step-by-step tutorial | |
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1. |
Open Messages. |
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2. |
Tap an existing conversation to select. OR Tap the New Message icon, then
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3. |
Enter message text in the Send message bar. |
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4. |
Tap the Send icon. |
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5. |
After you send your message, you can save the number to your contacts by tapping the Menu icon, then tapping Add contact. |
Troubleshooting
For help with text messaging issues, please see Troubleshooting Texting Issues.
Some content provided by Google Support.