SMS (Text Messaging) (KitKat)

phone-icons-E-G-X.png

This document is intended for Moto E (1st Gen.), Moto G (1st Gen.) and Moto X (1st Gen.) users



Types of SMS
Set Default Messaging App
Send A Text Message Using Messaging
Send A Text Message Using Hangouts
Send A Text Message Using Android Messages
Troubleshooting

Note:

Types of SMS 

There are three types of SMS (text messaging): 

  1. Standard SMS
  2. Email to SMS
    • If your phone is running the Republic Wireless app version 2.06.1985 or above, you can enable Email to SMS using the instructions Enable Email to SMS
  3. TollFree (TF) to SMS
    • Some companies use TollFree (TF) to SMS to send messages without short codes for customer service functions and alert systems.
    • There's no need to enable TollFree (TF) to SMS, it's already enabled in our app and follows the normal flow between WiFi and cellular networks.
    • Emojis are enabled, standard character limits still apply.

Set Default Messaging App 

You can currently set only Messaging, Hangouts, or Android Messages as your default messaging app. Please see Republic Health and Wellness for more info. 

In Settings 

  1. Tap Apps.
  2. Select Settings.
  3. Under Wireless & networks, tap More.
  4. Tap Default SMS app.
  5. Select Hangouts or Messaging

In Hangouts 

  1. In the app's menu, tap Settings.
  2. Tap SMS.
  3. Under General, tap SMS disabled.
  4. Tap Yes when asked if you want to use Hangouts as your SMS app. 

In Android Messages

  1. In the app's menu, tap Settings.
  2. Tap Default SMS app.
  3. Tap Yes when asked if you want to use Messages as your SMS app. 

Send A Text Message Using Messaging 

Detail Images

  Follow the below step-by-step tutorial
2.png

1.

Open Messaging.

Messaging_Inbox_New_Message.png

Messaging_New_Message_To_Field.png

2.

Select an existing conversation

 

OR

 

Tap the New Message icon at the bottom left of the screen, then enter a contact name or phone number or a new phone number in the To field.

 

Note: Phone numbers must be 10 digits (area code + phone number).

Messaging_Type_Message_SMS.png

3.

Enter your message in the Type message bar.

(For other message settings, tap the Menu icon at the top right of the screen.)

KitKatInput.png

4.

To add an emoji to a message, tap the Emoji keyboard icon on the bottom right of your current keyboard. If you're not adding an Emoji to your message, skip to step #6.

KitKatShrimp.png

5.

Boom, Emojis! Tap ABC to return to your original keyboard and send your message.

  • Note: You will need to be on the Republic Wireless app version 1.8.5 or higher, Republic to Republic devices will need to both be on 1.8.5 or higher. Emojis are not available for the DEFY XT.
Messaging_Send_SMS.png 6. Tap the Send icon.
Messaging_Add_to_People_SMS.png 7. After you send your message, you can save the number to your contacts by tapping the Menu icon, then tapping Add to People. (You can choose to create a new contact or add the number to an existing contact.) 

Send A Text Message Using Hangouts 

Note: Hangouts must be set as the default messaging app to send SMS/text messages. 

Detail Images

  Follow the below step-by-step tutorial
Hangouts-Logo.png

1.

Open Hangouts.

Hangouts_Contacts_Tab.png

Hangouts_Conversations_Tab.png

Hangouts_Search_for_Phone_Number.png

2.

 

Select a contact from your Frequent Contacts 30.png  or an existing conversation from your conversation list  31.png

OR

Search for a contact's name, email address, phone number, or circle name.

  • in the Frequent Contacts search bar
  • by tapping New message 33.png from your conversation list and searching.

(If your contact isn't available on Hangouts and has a phone number, you'll see an SMS icon with the contact's profile photo.)

OR

Search for a phone number. After you've finished entering the number, tap the number below Send SMS to.

Hangouts_Compose_Message.png 3. Enter your message in the Send SMS to bar.
Hangouts_Send_SMS.png 4. Tap the Send icon.
Hangouts_Add_to_Contacts_SMS.png 5. After you send your message, you can save the number to your contacts by tapping the Menu icon, then tapping Add to contacts

Send A Text Message Using Android Messages

Note: Android Messages must be set as the default messaging app to send SMS.

Detail Images

  Follow the below step-by-step tutorial
Google_Messenger_Icon.jpg

1.

Open Messages.

Google_Messenger_Inbox_-_New_Message.png

Google_Messenger_-_New_Message_-_Contacts.png

Google_Messenger_-_New_Message_-_New_Number.png

2.

Tap an existing conversation to select.

OR

Tap the New Message icon, then

  • Choose a contact from the Frequents or All Contacts tabs.
  • Enter a contact name or phone number in the To field.
  • Enter a new phone number in the To field, then tap Send to.
Google_Messenger_Type_Message.png

3.

Enter message text in the Send message bar.

Google_Messenger_Send_SMS.png 4.

Tap the Send icon.

Google_Messenger_Add_Contact_SMS.png 5.

After you send your message, you can save the number to your contacts by tapping the Menu icon, then tapping Add contact


 

Troubleshooting

For help with text messaging issues, please see Troubleshooting Texting Issues.

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