This document is intended for Moto E (1st and 2nd Gen.), Moto G (1st and 3rd Gen.), and Moto X (1st and 2nd Gen.) users
The Moto X (1st and 2nd Gen.), Moto G (1st and 3rd Gen.), and Moto E (1st and 2nd Gen.) use a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery may damage your phone and will void both your Republic Wireless and Motorola warranties.
To contact Motorola please see: How to Contact Motorola Support