Buying and Selling Used Republic Wireless Phones

Here are some tips and advice on how to properly buy and sell used Republic Wireless phones. For information about reactivating a used Republic phone, check out Reactivating My Republic Phone.

Note: This information only applies to:

  • Moto E1 (XT1019)
  • Moto E2 (XT1526)
  • Moto G1 (XT1031)
  • Moto G3 (XT1548)
  • Moto X1 (XT1049)
  • Moto X2 (XT1094)

Buying a Used Republic Wireless Phone 

  • Make sure the phone you're buying is a Republic Wireless model
    Only deactivated Republic Wireless phones can be reactivated on Republic Wireless due to our Hybrid Calling technology. Any of the phones listed above that are advertised as unlocked, having been used on any other carrier or advertised as capable of being used on any carrier, will not work with Republic Wireless.

  • Check to make sure the phone can be reactivated
    First, you'll need the MEID (serial number) of the phone from the seller. Then, open a Republic Help ticket and one of our Help team members will let you know if that phone can be activated on Republic or not.

  • If you bought a Moto X (1st or 2nd Gen.), a Moto E (2nd Gen.) or a Moto G (3rd Gen.), make sure the SIM card is included.
    If you're buying a used Moto X (1st Gen. or 2nd Gen.), a Moto E (2nd Gen.) or a Moto G (3rd Gen.) to reactivate and you want to be able to use 4G, you'll need a Republic SIM card. The SIM card comes with the phone when it's originally purchased and gives you the ability to access 4G. If you buy a used Moto X (1st or 2nd. Gen.), a Moto E (2nd Gen.) or a Moto G (3rd Gen.) and it doesn't come with the SIM card, please contact Republic Help.
  • Don't trust sellers who try to charge you reactivation fees
    There are no costs associated with reactivating an eligible Republic Wireless phone—if you already have a phone, the cost of your monthly service plan (plus taxes and surcharges) is all you'll need to pay. No contracts here, either! 
  • Be aware that the Money Back Guarantee does not apply to used Republic phones
    When you reactivate an eligible Republic phone, you will not be eligible for the Money Back Guarantee on your device or service. 
  • Research buyer protection
    Online marketplaces usually have preferred payment methods, such as Paypal or credit card, and usually offer some sort of purchase protection for both buyers and sellers. Avoid sellers who ask you to send them cash up front or send payment through a wire transfer in advance.
     
  • Make sure the seller has disabled "Kill Switch" login protections

With the release of Lollipop, phone owners now have more protection over their phone than ever before. Unfortunately, these same protections can make it hard for second-hand owners of the phone to bypass the security measures if not properly disabled by the seller. Known as the "Kill Switch", these protections have owners link their phone with Google so that, even if a factory reset is performed, you'll need to enter the PIN number the owner set up to disable this feature. If you're buying from a seller with a Lollipop-enabled (or higher) phone, make sure they've disabled this security feature. 

  • Find out if the phone is rooted or modified
    Republic doesn't
    offer support for rooted devices. Check out Rooting and User Modification for more info. 
  • Use a verified payment source

Avoid money transfer services like MoneyGram or Western Union, as these are hard to verify and track. Online marketplaces usually have preferred payment methods, such as Paypal or credit card, and usually offer some sort of purchase protection for both buyers and sellers.




Selling a Used Republic Wireless Phone 

  • Remove the phone's service line
    If a phone is still associated with a line of service, the new owner will not be able to activate it on their account.

  • Wipe your personal data
    Make sure you perform a factory reset to restore your phone to the original settings and remove any lingering personal info or data. Check out step-by-step instructions at Factory Reset (KitKat) or Factory Reset (Lollipop).
  • Disable the "Kill Switch" for your phone

If your phone is running on Lollipop or higher, make sure you've disabled the pin lock "Kill Switch" that makes it impossible for someone to use the phone without knowing your login.

  • Protect your personal info
    Be wary of buyers who want access to your Republic account or want you to "transfer" your account to them when they buy your phone. If the buyer is a current Republic member, they can activate the phone on their account or create a new account if they're new to Republic.

  • Follow our posting rules
    "For sale” posts are prohibited on the Republic Wireless Community and social media pages and will be removed. 
  • Provide helpful info
    Include the following info in your listing:
    • Phone model
      Be sure to mention that the phone is a Republic Wireless model and can only be activated for use with Republic.
    • Phone MEID
      Your buyer will need this to verify that the phone is able to be activated.
      (Note: If the phone is still active on your account, the MEID will show as unavailable until the phone is no longer associated with a service line on your account.)
    • Phone condition
      Is the phone like new or well-loved? (Photos are a great way to show this!)
    • If your phone has been rooted or otherwise modified.
    • Included accessories
      Charger, SIM or SD card, screen protectors, etc.
    • A link to helpful Knowledge Center docs
      If someone has never heard of Republic, they'll want to know a little more about us and how we're different from other carriers.
       
  • Use a verified payment source
    Avoid money transfer services like MoneyGram or Western Union, as these are hard to verify and track. Online marketplaces usually have preferred payment methods, such as Paypal or credit card, and usually offer some sort of purchase protection for both buyers and sellers.

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(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)