First 30 Days Guide

Just received your Republic Wireless phone? Here are some things to try within your first 30 days to make sure Republic is right for you. 

• Need to activate or reactivate your Republic phone?
  
  • Check out Activate My Phone. 

• Need help with your new Republic phone or service?
  Check out Getting Help from Republic.
   

Calling

• Make and receive a call over WiFi.
  For more info, check out WiFi (Lollipop) or WiFi (KitKat).

• Make and receive a call over cellular.
  If you have a Moto X (1st or 2nd Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st or 2nd Gen.), check out Make and Receive a Phone Call (Lollipop) or Make and Receive a Phone Call (KitKat).

• Make and receive a call while roaming.
  Be sure your network settings and preferred roaming list (PRL) are correct and up to date by following the steps in the documents below.
  • Updating the PRL.

• If you have a Moto X (1st or 2nd Gen.), Moto G (1st or 3rd Gen.), Moto E (1st or 2nd Gen.) check out Check Network Settings (Lollipop) or Check Network Settings (KitKat). 

• Use speakerphone while on a call.
  If you have a Moto X (1st or 2nd Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st or 2nd Gen.), check out Make and Receive a Phone Call.
  
  
• Use manual WiFi to cellular handover while on a call.
  Handover settings can be adjusted in the Republic Wireless App on your phone.
  
  
• If you're receiving spam or unwanted calls, request a different underlying Sprint number (It's used by your phone to implement cellular service and may be recycled from a previous owner.)
  
  

Messaging

• Send and receive a SMS (text message).
  If you have a Moto X (2nd Gen.) or a Moto E (2nd Gen.) running on Lollipop check out SMS (Text Messaging) (Lollipop).

 If you have a Moto X (1st or 2nd Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st or 2nd Gen.)  running on KitKat check out SMS (Text Messaging) (KitKat).

• Send and receive a MMS (picture/video message or group message).
  If you have a Moto X (2nd Gen.) or a Moto E (2nd Gen.) running on Lollipop, check out MMS (Picture/Video Messaging) (Lollipop).

If you have a Moto X (1st Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st Gen.) running on KitKat check out MMS (Picture/Video Messaging) (KitKat).

• Set up your email account(s).
  If you have a Moto X (1st or 2nd Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st or 2nd Gen.) check out Email.

Voicemail

• Check your voicemail from another phone.
  If you have a Moto X (2nd Gen.) or a Moto E (2nd Gen.) running Lollipop, check out Voicemail (Lollipop).

If you have a Moto X (2nd Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st Gen.) running on KitKat, check out Voicemail (KitKat).

• Set up your voicemail greeting.
  If you have a Moto X (2nd Gen.) or a Moto E (2nd Gen.) running Lollipop, check out Voicemail (Lollipop).

If you have a Moto X (1st Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st Gen.) running KitKat, check out Voicemail (KitKat 4.4.4).

Security

• Enable Android Device Manager
  Android Device Manager allows you to track and remotely ring, lock, or erase your phone if it is lost or stolen. It must be enabled on your phone and associated with your Google account to use.
  
  Visit Android Device Manager for more info on how to use and enable this feature.

• Activate Motorola Device Policy
  This feature allows you to locate, lock, or wipe your phone when linked to a Google account, via Motorola Support.
  
  This feature can be accessed through the Help app's Moto Care tips, or under Settings on your phone (go to Settings > Security > Device Administrators > Motorola Device Policy.) Visit Protect your phone on Motorola's site for more info.
  
  
• Set up a screen lock
  A screen lock allows to you to control access to your phone by setting up a PIN, password, pattern, or other lock method.
  To set up a screen lock, go to Apps > Settings > Security > Screen lock.
  
  
• Sync and back up your contacts, files, and settings
  • Contacts and other settings
    You can sync your contacts and other Google settings to your Google account. See Sync My Google Account for more info.
    
  • Photos and videos
    There are apps available on the Google Play Store that allow you to back up photos and videos, in case anything happens to your phone. You can also back up photos or videos to Google+ by turning on Auto Backup. If you're running Lollipop, check out Photos and Videos (Lollipop) for more info. If you're running KitKat, check out Photos and Videos (KitKat) for more info.

Connectivity

• Pair your phone to another phone, your computer, and/or your car using Bluetooth.
  If your device is currently running on Lollipop, check out Bluetooth (Lollipop) for more info.

     If your device is currently running on Kitkat, check out Bluetooth (KitKat) for more info.

• Try out NFC (near field communications) - you'll need two phones for this.
  Note:NFC is available for the Moto X (1st and 2nd Gen.), but is not available for the DEFY XT, Moto G (1st or 3rd Gen.), or Moto E (1st or 2nd Gen.).
  
  
• Try out your phone's Airplane Mode.
  For Moto X (1st and 2nd Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st and 2nd Gen.): Open the Quick Settings menu in the top right of the navigation dropdown and tap Airplane mode (and don't forget to try turning WiFi back on while you're in Airplane mode!)
  

• Try out Google Now and touchless control, including voice-to-text.
  On your Moto X (1st or 2nd Gen.), go to Apps > Settings > Touchless Control.
  Note: Touchless control is not available for Moto G (1st or 3rd Gen.), Moto E (1st or 2nd Gen.) or DEFY XT; Google Now is not available on the DEFY XT.
  

Compatibility

• Use speakers or headphones with your phone (wired or wireless).
  
  
• Connect your phone to your PC/Mac via USB.

• Download an app from the Google Play Store
  Try out downloading an app from the Play Store application on your phone, as well as downloading an app from the Play Store using Chrome on your phone.
  

Battery

• Monitor your battery usage
  How long does charging your phone take? How long does a full charge last? What processes or apps use the most battery?
  
  If you have a Moto X (1st or 2nd Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st or 2nd Gen.), check out Extend Battery Life.
  
  
• Test out any car chargers or non-standard chargers
  
  
  

Photos and Videos

• Take a photo and a video with your phone.
  If you have a Moto X (2nd Gen.) or a Moto E (2nd Gen.) running on Lollipop, check out Photos and Videos (Lollipop).

If you have a Moto X (1st Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st Gen.) running on KitKat, check out Photos and Videos (KitKat).

• Try out different camera settings, such as exposure, zoom, effects, etc.
  If you have a Moto X (2nd Gen.) or a Moto E (2nd Gen.) running on Lollipop, check out Photos and Videos (Lollipop).

If you have a Moto X (1st Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st Gen.) running on KitKat, check out Photos and Videos (KitKat).

• Share a photo and/or a video with your phone through MMS, email, Photos, Drive, or another app.
  If you have a Moto X (2nd Gen.) or Moto E ( 2nd Gen.), check out Photos and Videos (Lollipop) and MMS (Picture/Video Messaging) (Lollipop).

If you have a Moto X (1st Gen.), Moto G (1st or 3rd Gen.), or Moto E (1st Gen.) running on KitKat check out Photos and Videos (KitKat) and MMS (Picture/Video Messaging) (KitKat).