For DEFY XT Users

Follow these steps if you're experiencing issues with network or roaming availability. 

Check network settings 

Go to Settings > Wireless & networks > Mobile networks

• Data is enabled
  If enabled, it will be checked and green.
• Data roaming is enabled
  If enabled, it will be checked and green.
  (Note: Ignore the warning about roaming charges, as it doesn't apply. Roaming should always be turned on.)
• Network Mode
  Set to EvDo auto.
• System select
  Set to Automatic. 

Check that your phone's system is up to date 

• Build Number
  Go to Settings > About phone > Build number.
  If the system level is NOT 1_65K_1027, then update by going to Settings > About phone > Phone Updates > System Updates
  • WiFi is required for the OTA system update.
  • It's recommended that you set the battery to Performance mode so the phone doesn't drop the WiFi connection. See Extend Battery Life for DEFY XT for more info.

• PRL
  (Note: You'll need to be connected to either WiFi or on-network (not roaming) cellular to update your PRL.)
  
  Update by going to Settings > About phone > Phone Updates > Update PRL  

We'd like to give a special shout out to jben for contributing to this document!