How to Swap Phone Numbers on the Same Account

Objective

• Swap phone numbers between phones that are on the same account

Environment

• All Republic Wireless phones excluding the DEFY XT
• Phones listed under same account 

Procedure

1. Open a help ticket so Republic Help can cancel one line temporarily
2. Open the Republic app on the phone that was just deactivated
3. Login using your Republic account email & password
4. Assign the desired number to the phone (this will deactivate the phone currently with that number) 
5. Continue activation
6. Open the Republic app on phone two that was just deactivated
7. Login using your Republic account email & password
8. Choose Add a new number to this phone to add a temporary number
9. Open or reply to a Republic help ticket to restore the desired number

Additional Notes

While it's uncommon that we're unable to retrieve a dormant phone number, we do recommend waiting no more than 20 days to request a number be restored.