How to Delete Voicemail Messages

  1. Tap the Phone-icon.png Phone icon.
  2. Tap the Dialer.png Dialer icon.
  3. Tap and hold 1 until your phone calls voicemail. 
  4. Enter your voicemail password when prompted.
  5. When you reach your mailbox, your new messages will start to play. Listen to your message and if you want to delete it, tap 7.
  6. If you don't have any new messages, you can tap 1 to listen to your saved messages. If you want to delete a saved message, tap 7 when prompted.
  7. Tap the Red_Phone_Icon.png Red Phone icon to hang up.

Please note: If you have more than 50 saved voicemail messages in your mailbox, you may open a Help ticket to have all but your 50 most recent voicemail messages deleted in bulk.

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)